Case study: Tinos Care
A home care provider website for Tinos Care in London
We built the website for Tinos Care, a home care provider in Southwark, London, in 2023. Tinos Care is registered with the Care Quality Commission (CQC).
Built in 2023.
The project at a glance
- Client: Tinos Care
- Sector: home care
- Place: Southwark, London
- Built: 2023
- What we did: a WordPress website with a page builder
The situation
A home care provider’s website has several jobs. It tells families what care is on offer. It helps the provider recruit care workers. And because Tinos Care is registered with the CQC, its site needs to show its CQC rating once it has been inspected.
That last point is a legal duty. Regulation 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 says registered providers must display their latest rating on their website. CQC provides a rating widget for this.
What we built: a home care provider website
We built the site in WordPress in 2023, using a page builder. The home page sums up the care on offer and leads to three places: who Tinos Care is, its services, and joining the team.
This is older work, so look at how the pages are organised for a care provider rather than at the build. Our new sites are custom-built, with no page builder.
The menu keeps the important pages one tap away: the services, Join the Team and contact details. CQC’s own widget sits on the site and links to Tinos Care’s CQC listing, so families and commissioners can check its status.
Services, set out clearly
The services pages explain the care Tinos Care gives in people’s own homes, so a family can see quickly whether it fits their needs.
- Dementia care
- Support for learning disabilities
- Support for physical disabilities
- Mental health support
- Personal care in the client’s own home
Details worth noticing
CQC’s own widget
The site shows CQC’s own widget, which links to Tinos Care’s CQC listing. Regulation 20A requires a provider to display its most recent rating once it has one.
A Join the Team page
In home care, recruiting care workers matters as much as finding clients. The site has a Join the Team page that describes working for Tinos Care.
A modern slavery statement
The site publishes a modern slavery statement, alongside a page of Covid-19 information.
Credited on every page
Every page carries the line ‘Created by Telae Designs’, so visitors can see who built the site.
What Tinos Care can do now
- Explain each of its services on its own website.
- Describe working for Tinos Care on its Join the Team page.
- Link to its CQC listing through CQC’s own widget.
- Publish its modern slavery statement and Covid-19 information.
How we would build it today
Since 2026 we build new websites with our own hand-built themes, with no page builder. For a care provider today, that would mean the same clear structure, with the CQC rating, recruitment and accessibility planned in from the start. Our page on websites for care and support services explains how.
Services we used
This project used our web design service. Every price, including our care plans, is on our pricing page.
Planning something similar?
Tell us about your care service and what your website needs to do, and we will reply within one working day with the next steps towards a fixed quote. Prefer to talk? email us to arrange a call and we will ring you or meet on video.
What happens next
- A reply within one working day. If you do not hear from us, email letsdesign@telaedesigns.com.
- A short call or video meeting if useful.
- A fixed quote in writing.